Nir G
Point Of Sale
Creating a simple, yet complex, POS experience
Mobile
Native
Complex system
Design system
Summary
Background
iCount identified a need for a reliable, affordable, and infrastructure-free POS solution. I was tasked with building a POS application system (Tablet/Mobile) from scratch. The system turns any mobile device into a cash register in seconds, and fully integrates with iCount's existing accounting systems.
Main challenge
The main challenge was to create an innovative product that would successfully compete with expensive, traditional physical cash register systems. The task was divided into two main focus areas:
- UX and Functionality: How to design a super-intuitive system that will allow for complete self-learning and operation from a single mobile device, while maintaining the complex and reliable capabilities needed for an accounting system.
- Modularity and Integration: Characterizing the system to be Stand-Alone (not dependent on additional hardware), but at the same time, seamlessly interface with iCount's existing client systems (inventory and invoicing).
CLIENT
iCount
SERVICES
- Design System
- UX/UI
- Market Research
- Product Lead
Impact
- The product created competitive leadership for the company, and added an innovative product line.
- Led to rapid adoption thanks to extreme simplicity (Zero-Training UX) and operational flexibility.
- Gave customers complete confidence by linking to iCount's trusted accounting system.
80%
Cost Reduction vs. Physical Registers
#1
in the Market
15%
New Customers from the Product
Work process
01
Market Research & Customer Characterization
Analyzed the cost structure of physical POS systems — the hardware and infrastructure are expensive, which became the core value proposition for a mobile-first alternative. Interviewed about 20 people directly: shop owners, small business operators, and doctor's office staff, to collect real requirements.
02
Definition of the Main Challenge
Formulating a UX strategy that would enable extreme simplicity (self-learning) alongside complex functionality from a single device.
03
Architectural Design
Building a Stand-Alone POS application from scratch, while planning seamless integration with iCount's inventory and customer systems.
04
Development Management & Business Support
Close management of the development team and support of the company's manager in all stages of the business vision (PoC, beta, and marketing).
05
Launch & Success
Launching the product that became a commercial success and strengthened the company's competitive lead.
Use case definitions
Exempels
Product selection
Product discovery is done in seconds by smart search, scanning with the device's camera, or using the standard barcode reader.
Product selection
The Resoults
The system allows complete flexibility in choosing the customer – existing customer, new customer or occasional customer. Finally, the invoice is easily generated directly to email or printer.
Customer Management
Payment selection
The system allows complete flexibility in choosing the customer – existing customer, new customer or occasional customer. Finally, the invoice is easily generated directly to email or printer.
Payment selection
Effect
The system supports the acceptance of various payment methods – cash, credit or check, with the option of easy and quick scanning of the payment method.
Ready to create
great things
Got a complex challenge? Let's solve it together.
Let's talk
Download Resume
Point Of Sale
Creating a simple, yet complex, POS experience
Mobile
Native
Complex system
Design system
Summary
Background
iCount identified a need for a reliable, affordable, and infrastructure-free POS solution. I was tasked with building a POS application system (Tablet/Mobile) from scratch. The system turns any mobile device into a cash register in seconds, and fully integrates with iCount's existing accounting systems.
Main challenge
The main challenge was to create an innovative product that would successfully compete with expensive, traditional physical cash register systems. The task was divided into two main focus areas:
- UX and Functionality: How to design a super-intuitive system that will allow for complete self-learning and operation from a single mobile device, while maintaining the complex and reliable capabilities needed for an accounting system.
- Modularity and Integration: Characterizing the system to be Stand-Alone (not dependent on additional hardware), but at the same time, seamlessly interface with iCount's existing client systems (inventory and invoicing).
CLIENT
iCount
SERVICES
- Design System
- UX/UI
- Market Research
- Product Lead
Impact
- The product created competitive leadership for the company, and added an innovative product line.
- Led to rapid adoption thanks to extreme simplicity (Zero-Training UX) and operational flexibility.
- Gave customers complete confidence by linking to iCount's trusted accounting system.
80%
Cost Reduction vs. Physical Registers
#1
in the Market
15%
New Customers from the Product
Work process
01
Market Research & Customer Characterization
Analyzed the cost structure of physical POS systems — the hardware and infrastructure are expensive, which became the core value proposition for a mobile-first alternative. Interviewed about 20 people directly: shop owners, small business operators, and doctor's office staff, to collect real requirements.
02
Definition of the Main Challenge
Formulating a UX strategy that would enable extreme simplicity (self-learning) alongside complex functionality from a single device.
03
Architectural Design
Building a Stand-Alone POS application from scratch, while planning seamless integration with iCount's inventory and customer systems.
04
Development Management & Business Support
Close management of the development team and support of the company's manager in all stages of the business vision (PoC, beta, and marketing).
05
Launch & Success
Launching the product that became a commercial success and strengthened the company's competitive lead.
Use case definitions
Exempels
Product selection
Product discovery is done in seconds by smart search, scanning with the device's camera, or using the standard barcode reader.
Product selection
The Resoults
The system allows complete flexibility in choosing the customer – existing customer, new customer or occasional customer. Finally, the invoice is easily generated directly to email or printer.
Customer Management
Payment selection
The system allows complete flexibility in choosing the customer – existing customer, new customer or occasional customer. Finally, the invoice is easily generated directly to email or printer.
Payment selection
Effect
The system supports the acceptance of various payment methods – cash, credit or check, with the option of easy and quick scanning of the payment method.
Ready to create
great things
Got a complex challenge? Let's solve it together.
Let's talk
Download Resume
Point Of Sale
Creating a simple, yet complex, POS experience
Mobile
Native
Complex system
Design system
Summary
Background
iCount identified a need for a reliable, affordable, and infrastructure-free POS solution. I was tasked with building a POS application system (Tablet/Mobile) from scratch. The system turns any mobile device into a cash register in seconds, and fully integrates with iCount's existing accounting systems.
Main challenge
The main challenge was to create an innovative product that would successfully compete with expensive, traditional physical cash register systems. The task was divided into two main focus areas:
- UX and Functionality: How to design a super-intuitive system that will allow for complete self-learning and operation from a single mobile device, while maintaining the complex and reliable capabilities needed for an accounting system.
- Modularity and Integration: Characterizing the system to be Stand-Alone (not dependent on additional hardware), but at the same time, seamlessly interface with iCount's existing client systems (inventory and invoicing).
CLIENT
iCount
SERVICES
- Design System
- UX/UI
- Market Research
- Product Lead
Impact
- The product created competitive leadership for the company, and added an innovative product line.
- Led to rapid adoption thanks to extreme simplicity (Zero-Training UX) and operational flexibility.
- Gave customers complete confidence by linking to iCount's trusted accounting system.
80%
Cost Reduction vs. Physical Registers
#1
in the Market
15%
New Customers from the Product
Work process
01
Market Research & Customer Characterization
Analyzed the cost structure of physical POS systems — the hardware and infrastructure are expensive, which became the core value proposition for a mobile-first alternative. Interviewed about 20 people directly: shop owners, small business operators, and doctor's office staff, to collect real requirements.
02
Definition of the Main Challenge
Formulating a UX strategy that would enable extreme simplicity (self-learning) alongside complex functionality from a single device.
03
Architectural Design
Building a Stand-Alone POS application from scratch, while planning seamless integration with iCount's inventory and customer systems.
04
Development Management & Business Support
Close management of the development team and support of the company's manager in all stages of the business vision (PoC, beta, and marketing).
05
Launch & Success
Launching the product that became a commercial success and strengthened the company's competitive lead.
Use case definitions
Transaction Experience
Product selection
Product discovery is done in seconds by smart search, scanning with the device's camera, or using the standard barcode reader.
Product selection
Customer Management
The system allows complete flexibility in choosing the customer – existing customer, new customer or occasional customer. Finally, the invoice is easily generated directly to email or printer.
Customer Management
Payment selection
The system allows complete flexibility in choosing the customer – existing customer, new customer or occasional customer. Finally, the invoice is easily generated directly to email or printer.
Payment selection
Effect
The system supports the acceptance of various payment methods – cash, credit or check, with the option of easy and quick scanning of the payment method.
Ready to create
great things
Got a complex challenge? Let's solve it together.
Let's talk
Download Resume